Hotel Brooklyn Leicester

Exceptionally clean, great funky decor. The staff are extremely helpful and polite. Fab location for city centre. Comfortable beds and blackout curtains a bonus! Big showers great facilities in the room, including fridge. Hair dryer, iron, plenty of sockets. I do like this place very much.

Liked the generous sense of space, both the public areas of the whole building, and the room. Had a standard room, but very generously proportioned. Thoughtful details. Long desk for work, with angle poise lamp. Then a small round table as well, with more comfortable chair. Bathroom seemed luxurious. Warm ambience. Very generously sized shower. Seemed luxurious; amazingly so for a standard room. Staff were excellent. Professional and very friendly. Outstanding breakfast choices.

I loved this hotel. Very smart interior, very clean everywhere you go, our room was spotless as was the restaurant and toilets. Breakfast was superb, lots of choice and all tasted really good. Staff are very helpful and willing to help with anything they can. Even when my elderly mother couldn't find her way back to her room, a staff member was more than happy to escort her back. Really good location, within easy walking distance to the town or cheap in an Uber late at night.

The staff and customer service were some of the best I've had. The breakfast offering was very good, however the dinner menu was limited and not particularly good. Another time I would probably get a cab to a restaurant rather than eat in. We didn't have any hot water on the Sunday morning which was unfortunate but the team offered to sort it out immediately. As we were due to checkout, we decided not to worry about it but asked the staff to ensure it was sorted out for the next customers to have that room.

It was clean and looks very nice. The Lair is beautifully designed and aesthetically pleasing. The bar staff were nice in particular one gentleman who went into detail with the types of drinks as he was very knowledgable and made two very nice drinks. I will be back with friends on another occasion. I didn’t catch his name but he was working around 8pm on Saturday 2/11/24. The till service went down as well and he rectified the situation straight away. The bed was very comfortable and the wifi was fast!